Built for Voice.
Designed for Conversation.
Engineered for Scale.
Our AI platform combines natural language understanding, customizable logic, and seamless integrations — enabling Zoe to work like a human, but smarter, faster, and 24/7.
Rule-Based State
Machine Engine
Powered by a state machine at its core, Cognilogix operates on your custom rules. Each rule you define can trigger an unlimited number of precise actions—from dynamic call routing to personalized messaging—ensuring flawless, automated conversations every time.
Seamless Integration
& Omnichannel Presence
Cognilogix effortlessly connects with your existing tools—like CRM, ticketing, banking, and booking systems. It operates across all key channels, including your website, WhatsApp, and Telegram, and even reads and understands inbound emails to provide a unified customer experience.
Smart, Intent-Driven
Call Routing
Cognilogix intelligently routes each call by analyzing the caller’s intent, customer type, and question complexity. It instantly detects voicemails to avoid wasted time and seamlessly transfers calls to a human agent only when necessary. Your team focuses on meaningful conversations, while our AI handles the rest with natural, undetectable ease.
Knowledge-Enhanced
Conversations
Go beyond simple rules. Our AI taps into its generative capabilities and deep knowledge base to find answers by context, delivering accurate and human-like responses that truly solve user queries.
It handles interruptions gracefully, adapts to unexpected questions, and maintains a natural, flowing conversation.
